CRYSTAL DESORMEAUX
357 Leslie ST. Sudbury, ON. P3B 2T4 Phone: (705) 670-1842
crystal_desormeaux1@hotmail.com or webmaster@crystaldesigns.ca
OBJECTIVE
To obtain a position in Web Design / Programming in an energetic and dynamic organization.
 

PERSONAL STRENGTHS

Over 15 years of experience with the public in various customer focused positions.
Comprehensive web site development, graphic and multimedia design.
Strong communication skills written, oral and interpersonal.
Work well in a team environment.
Knowledge of object-oriented programming.
Good analytical and organizational skills.
Ability to effectively cope with changing timelines, priorities and projects.
Able to adapt to a new situation quickly and effectively.
Cheerful and polite, well-groomed and professional.
Dedicated to doing my job accurately, carefully, and on time.
I am self-motivated, hardworking, and have a strong work ethic.

EDUCATION
Ecommerce Web Designer
CTS Canadian Career College
 Sudbury, ON 2003-2004
Grade 12 Diploma
École Secondaire Catholique l’Héritage
 Sudbury, ON 1993-1997

COMPUTER SKILLS
Microsoft Word/ Excel/ PowerPoint/ Outlook/IIS and FrontPage
Macromedia Dreamweaver MX and Flash MX
Abode Photoshop and Image Ready
Windows 1995-98/XP/ NT/ 2000 Server /2000 Professional
Apache servers/ LINUX/ UNIX

TECHNOLOGIES
HTML/ XHTML/ DHTML
JavaScript/ Perl/ Java/ C++
Active Server Pages (ASP)/ VBSCRIPT
Access and SQL database management

WORK HISTORY
Web Design/Programming/Graphic Design 2008-present Fingerstopper.com Sudbury, ON
Web Design/Programming/Graphic Design 2008-present Drinkcaddie.com Sudbury, ON
Web Design/Programming/Graphic Design 2008-present Weedcomb.com Sudbury, ON
Web Design/Programming/Graphic Design 2006-present Sudburymoms.ca Sudbury, ON
Web Design/Graphic Design & LOGO Design
 2005-present Sudbury Sexual Assault Crisis Centre Sudbury, ON
Web Design/Graphic 2006 R & R Wholesale Treats and Fundraising Goods Sudbury, ON
Web Design/Graphic Design
 2004 Sudbury-Manitoulin Community Care Access Centre Sudbury, ON
Industrial Sewing Machine Operator 2003 Endurapak Inc. Sudbury, ON
Customer Service 2002 Tim Horton’s Sudbury, ON
Sales Associate 2001 Arctic Tan & Spa Sudbury, ON
Customer Service Representative 2000 Gemma Communications Toronto, ON
Jr. Credit Analyst 2000 Suzuki Canada Inc. Toronto, ON
Data Entry & Customer Service 1998-2000 American Express Toronto, ON

RELEVANT SKILLS AND EXPERIENCE
Customer service
Entering and maintaining client account data/ answering telephones/ booking appointments/
training new staff/ opening and closing the store.
Competently and accurately handled large amounts of money.
Packaging deals/ retrieving property appraisals and rates/ requesting approvals with financial
companies/ credit checks/ communicating with credit bureau/ releasing back-orders and other
documentation via Internet.
Knowledgeable in all aspects office operations and procedures such as sorting/ processing
and verifying information/writing letters and reports/filing/faxing and photocopying.
Provided general information to the public and clients.

Sales/Marketing
I worked in a warehouse selling tanning products: lotions/ beds/ jewellery.
Responsibilities included, advertising and marketing for the company.
Received inbound calls activating credit cards/ telemarketing/ information probing and
de-escalating calls/ initiating and closing sales/ marketing new service options.
 
References Available Upon Request.